Global Academic Alliance

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DSTC-00788 Online (e-LMS) Graduate / Intermediate

AI-Powered Customer Experience Course

by - DSTC

Use AI to personalise and improve every customer touchpoint.

โ˜…โ˜…โ˜…โ˜…โ˜… Be the first to review โ€ข 4 Weeks ยท 40 hrs โ€ข e-Certificate Included
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From โ‚น2,500 + GST

๐Ÿ“š Syllabus & Course Curriculum

Data Science & Analytics

Module-by-module breakdown of AI-Powered Customer Experience Course, from foundations to a certified capstone project.

Powered customer experience for PhD studentsReal-time support workshopPowered customer experience training IndiaAi-driven crm workshopBest powered customer experience courseCustomer retention workshop

Outline

Apply linear algebra and calculus concepts to solve AI-related problems โ€ข Analyze probability distributions and statistical models for data analysis โ€ข Develop mathematical models to represent complex customer experience systems

Outline

Design data pipelines to handle large-scale customer experience data โ€ข Configure data preprocessing techniques to handle missing values and outliers โ€ข Implement data quality control measures to ensure accurate analysis

Outline

Evaluate different AI model architectures for customer experience applications โ€ข Develop custom AI algorithms to solve specific customer experience problems โ€ข Optimize model performance using hyperparameter tuning techniques

Outline

Train AI models using large-scale customer experience datasets โ€ข Implement hyperparameter optimization techniques to improve model performance โ€ข Evaluate model performance using metrics such as accuracy and F1-score

Outline

Deploy AI models in production environments using cloud-based services โ€ข Configure MLOps pipelines to automate model deployment and monitoring โ€ข Develop production-ready workflows to integrate AI models with existing systems

Outline

Analyze AI models for bias and fairness using statistical techniques โ€ข Develop strategies to mitigate bias and ensure responsible AI practices โ€ข Implement transparency and explainability techniques to improve AI model trustworthiness

Outline

Apply AI-powered customer experience solutions to real-world business problems โ€ข Evaluate the impact of AI on customer experience metrics such as satisfaction and loyalty โ€ข Develop business cases to justify the adoption of AI-powered customer experience solutions

Earn government-registered certification in AI-Powered Customer Experience Course

e-Certificate and e-Marksheet issued on successful completion.

View full course โ†’

Scholar Registration

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The proforma invoice is emailed here as well as to you.
๐Ÿ“„ Upload Sponsorship Slip / Letter

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